As per the Terms of Use, the frontends operated by dYdX Operations Services Ltd. (DOS) are not available to users in certain restricted jurisdictions, including but not limited to:

• United States

• Canada

• United Kingdom

• Sanctioned countries (e.g., Iran, North Korea)

If you attempt to access the frontends (e.g., dydx.trade) from one of these locations, your connected wallet may be flagged and subject to compliance enforcement steps.

Close-only mode is a restricted frontend state where a user is only able to:

• Cancel existing orders

• Reduce or fully close open positions (reduce-only)

• Withdraw funds from the chain

This state is applied when a user violates geolocation-related Terms of Use on the frontend. Users cannot deposit, transfer, or open new positions in this mode.

When connecting from a restricted location, a notification will be shown on the frontend informing you of your compliance status and the timeline to off-board your positions and funds.

• All new orders will default to reduce-only

• Deposits and transfers will be disabled

• A red warning banner and compliance alert will appear

• If no date is visible in the alert, it is advised to close positions and withdraw funds immediately

If your wallet remains in Close-Only mode for 7 consecutive days, it will automatically transition to Blocked status. At this stage:

• You will no longer be able to access your subaccounts or view trading history

• Trading or withdrawing funds via the frontend will no longer be possible

• Only your Secret Recovery Phrase (SRP) can still be exported

⚠️ Ensure you’ve exported all trade data, closed positions, and withdrawn funds before the 7-day window ends.

Your IP address is checked on each page load and periodically while browsing.

No. Users in restricted regions will be unable to access the full functionality of the frontend. Some features may appear briefly accessible but will be locked after compliance enforcement triggers.

In rare and exceptional cases, a one-time manual process may be available. Contact support if you believe this applies to your case.

Yes.

This document may provide information with respect to the dYdX Chain software, and/or non-mandatory guidelines and suggestions that may help with using dYdX Chain software. dYdX Operations Services Ltd. does not run dYdX Chain validators nor operate or control the dYdX Chain network. dYdX Operations Services Ltd. is not responsible for any actions taken by other third parties who use dYdX Chain software. dYdX Operations Services Ltd. services and products are not available to persons or entities who reside in, are located in, are incorporated in, or have registered offices in the United States or Canada, or Restricted Persons (as defined in the Terms of Use). The content provided herein does not constitute, and should not be considered, or relied upon as, financial advice, legal advice, tax advice, investment advice or advice of any other nature, and you agree that you are responsible to conduct independent research, perform due diligence and engage a professional advisor prior to taking any financial, tax, legal or investment action related to the foregoing content. An asset's inclusion in a particular liquidity tier is not an endorsement or recommendation of the asset, and trading in any asset supported by dYdX Chain may involve material risks, including the risk of financial losses arising from market volatility or liquidation. The information contained herein, and any use of products or services provided by dYdX Operations Services Ltd., are subject to the Terms of Use.